ACCESSIBLE CUSTOMER SERVICE STANDARD
The Accessible Customer Service Standard, Ontario Regulation 429/07, is the first accessibility standard to be adopted under the authority of the Accessibility for Ontarians with Disabilities Act, 2005.
The Ontario law came into force on January 1, 2008 and states what businesses and other organizations in Ontario must do to make the provision of their goods and services more accessible to people with disabilities.
The Township of Beckwith is committed to providing quality goods and services that are accessible to everyone. The Accessible Customer Service Standards Policy and Procedures was approved by Council at the regular council meeting on November 3rd, 2009 which ensures that our goods and services are provided in a way that respects the dignity and independence of persons with disabilities. The Township welcomes customer service feedback on our delivery of accessible services and suggestions for improvements.
For more information, please visit: http://www.accesson.ca/mcss/english/pillars/accessibilityOntario